“Novell offers enterprise class infrastructure software and services in a flexible combination of open source and proprietary technologies. This software helps customers manage, simplify, secure and integrate their heterogeneous IT environments at low cost. As a result, customers can reduce cost and complexity while increasing the return on their IT investment.”

Long before “remote support” became a hot topic in the IT industry, users of Novell’s NetWare 6.0 and NetWare 6.5 products were enjoying the benefits of remote support via Novell’s iManager and Remote Manager tool sets.  Remote support benefits you by: reducing the amount of time it takes to resolve technical issues; helps to lower your support costs; and finally helps the environment by reducing our “carbon footprint”.

Why use HNOS for Novell product support?  Well Ed has been teaching (and preaching) Novell products for quite a while now (see Ed's certs and Ed's history for details).

HNOS can provide a variety of services if you’re:
a) Using an older version of NetWare (5.x, 4.x, 3.x) and need assistance in maintaining or upgrading your software
b) Using a current version of NetWare (6.0, 6.5) and need assistance in maintaining or upgrading your software
c) Contemplating a migration to Novell’s SUSE Linux Enterprise or Desktop products

Looking for a GroupWise guru?  We highly recommend Marie Perry of MTech Services.