Internet Support Tools:


With the many available methods of connecting to the Internet these days, it can be very difficult in diagnosing bottleneck (congestion) problems.  On this page we will try to give you a brief overview on how to go about checking your own connectivity..

Testing Your Connection Speeds
Listed in the table below are various links to websites that will test your connection speeds.  The first site (Toast.net) needs no additional software installed on the PC in order to test your connection.  It does require a bit more input from the user (see instructions below) but provides a useful data summary.  The remaining sites require either Flash or Java software, but then little or no user intervention is required in order to run the tests.

If your tests indicate less than satisfactory results, read the note at the end of this table.

      Speed Testing Sites
Toast.net You will need to select the testing options
Internet Frog This site uses Java.
DSL Reports Select the type of test (Java, Flashplayer, etc.) to proceed
testmy.net Simply select the download, upload, or mobile tests
Note: The following 3 sites require Adobe Flashplayer be installed on your PC.
Speedtest.net Cool site. Simply select the closest test server to your location.
Frontier.net This site uses Flashplayer. Simply select "begin" to start the test
SpeakEasy You will need to select a test server location.

NOTE: You may find a huge difference in the “advertised” download speeds you signed up  for versus the speeds you’re actually getting.  You should create a spreadsheet with connection statistics taken at various times during the day that will help you produce a “trend analysis” of your speeds and help in determining what you’re actually getting (versus what you’re paying for…).  Of course things like your anti-virus/firewall/router (and how busy the test site server is) will affect speed results.  In order to give you the most accurate results, tests should be done with a single PC (running in Windows Safe Mode with networking support) that is directly connected to the power injector (wireless) or DSL/cable modem (wired).

 Internet Testing Tools
DNS Tools Quick check tool for testing DNS and who owns a Domain name
FreeDNSinfo.com This site has a few more testing options
WhatsMyIPAddress.com To find out what IP address you are presenting to the public domain
whois.domaintools.com Variety of domain tools
NetworkTools.com Another site  for testing DNS.


Internet Connection Types
Internet Service Providers (ISPs) basically offer four types of service: residential/small business, corporate, rural, and mobile.  Residential/small business users will typically have either a cable or DSL broadband connection.  These connections are deemed asynchronous, as the upload speeds are much slower than the download speeds. Corporate users will typically use synchronous (upload & download speeds are the same) connections such as T1 or T3.  While the speeds are lower than those used by cable/DSL, it has a committed transfer rate and is suitable for business applications.

dish Rural users have three broadband connectivity options: fixed wireless, satellite or Internet "sticks" (see mobile users below).  Wireless connections require “line of sight” (LOS) between the user’s location and an ISP’s tower in the area so distances are limited to under approximately 20kms (depending on the terrain).  Connection speeds (in burst mode) are close to that of DSL download speeds.  Satellite connectivity is justifiable in remote areas where no other broadband service is available.  It is typically a bit more expensive to install/operate, and can suffer from environmental issues (severe weather).  Time delay (latency) can be an issue as the signal is travelling approximately 36,000kms into space in order to reach the satellite in geo-synchronous orbit.


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turbostick Mobile users (i.e. laptop, Blackberry, etc.) now can choose from several mature cellular technologies: CDMA (code division multiple access) or GSM (global system for mobile). Both technologies now support the 3G standard, which supports the newer HSPA (high speed packet access).  Bell, Telus, and Rogers offer 3G coverage in our area.

To search a listing of Canadian cell towers (and which provider owns the tower) click here: Cellular Tower Locations

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